FAQ

Q: Who is Zunairart?

A: Zunairart is an e-store run by artist and designer Zunaira Javed Ansari who creates a variety of visual art pieces, including paintings, illustrations, and digital designs on various materials.

Q: How can I purchase Zunairart’s work?

A: Zunairart’s work is available for purchase on the website. Simply click on the artwork you’re interested in and follow the checkout process.

Q: What forms of payment does Zunairart accept?

A: Zunairart accepts payments through major credit cards, visa cards, and direct bank transfers.

Q: What is Zunairart’s shipping policy?

A: Zunairart ships artwork domestically and internationally. Shipping costs vary depending on the size and weight of the artwork and the destination. Shipping times may also vary depending on the location.

Q: What is Zunairart’s return policy?

A: Our refund and returns policy lasts 02 days in hand-painted shoes and commissions order and 10 days on other items. If the mentioned time has passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging..

Q: Are the art pieces available on the site washable?

A: Yes, all products on the site are washable but the painted ones need a gentle hand-wash and should only be ironed from the backside of the paint in order to retain the paint’s structural integrity.

Q: Can I commission Zunairart for a custom piece?

A: Yes, Zunairart accepts commissions for custom artwork. Please contact us through the website to discuss your project.

Q: What is Zunairart’s copyright policy?

A: All artwork on zunairart.com is copyrighted by Zunairart. You may not reproduce or use any artwork without prior written consent from the artist.

Q: Where can I send my returned parcels ?

A: You can ship your return parcels after approval by Zunairart at 106-A 1st Floor Al-Zohra Tower, Gulshan-e-Maymar, Karachi.